ISO 9001: 2015 Foundation

Become acquainted with the best practices for implementing and managing a Quality Management System (QMS) based on ISO 9001:2015

Summary

This course enables participants to learn about the best practices for implementing and managing a Quality Management System (QMS) as specified in ISO 9001:2008, as well as ISO 9004:2009 (Managing for the sustained success of an organization — A quality management approach). The participant will learn the different components of a QMS, including the QMS quality manual, required procedures, records, measuring performance, management’s commitment, internal audit, management review and continual improvement.

 Who should attend?

  • Members of a Quality team
  • Professionals wanting to gain a comprehensive knowledge of the main processes of a Quality Management System (QMS)
  • Staff involved in the implementation of the ISO 9001 standard
  • Staff involved in operations related to a QMS
  • Auditors

Learning objectives

  • To understand the implementation of a Quality Management System in accordance with ISO 9001
  • To understand the relationship between a Quality Management System and compliance with the requirements of different stakeholders of the organization
  • To know the concepts, approaches, standards, methods and techniques allowing to effectively manage a Quality Management System
  • To acquire the necessary knowledge to contribute in implementing a Quality Management System (QMS) as specified in ISO 9001 

Prerequisites :    None

Educational approach

  • This training is based on both theory and practice:
  • Sessions of lectures illustrated with examples based on real cases
  • Review exercises to assist the exam preparation
  • Practice test similar to the certification exam
  • To benefit from the practical exercises, the number of training participants is limited

Examination and Certification

  • The “PECB Certified ISO 9001 Foundation” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competence domains:
  • Domain 1: Fundamental principles and concepts of Quality Management
  • Domain 2: Quality Management System (QMS)
  • The “PECB Certified ISO 9001 Foundation” exam is available in different languages
  • Duration: 1 hour
  • For more information about the exam, refer to the section on the ISO 9001 Foundation Exam
  • A certificate of “PECB Certified ISO 9001 Foundation” will be issued to participants who successfully pass the exam and comply with all the other requirements related to this credential
  • For more information about the ISO 9001 certifications and on the PECB certification process, refer to the section on ISO 9001 Foundation Certification

General Information

  • Certification fees are included in the exam price
  • A student manual containing over 200 pages of information and practical examples will be distributed to participants
  • A participation certificate of 14 CPD (Continuing Professional Development) credits will be issued to participants
  • In case of failure of the exam, participants are allowed to retake the exam for free under certain conditions

Format

check In class with instructor

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Duration

2 days

Price

$822

Group discounts available

Schedule

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IT Chapter Training Facility is located at

300 St-Sacrement, Suite 407 Montreal, QC H2Y 1X4

Tel: 514.868.2116 / 514.431.0542
E-mail: contact@itchapter.com