TIPA® Assessor

Certified TIPA® Assessors for ITIL® are skilled professionals who conduct IT process maturity assessments in organizations that use ITIL. The TIPA Assessor for ITIL course prepares these professionals for taking and passing the TIPA Assessor for ITIL Certification Exam.

The course provides a great insight into the concepts and keys components of TIPA that will enable them to participate in assessments projects under the supervision of a TIPA Lead Assessor.

Overall, this three-day classroom course will help the participants build their skills in:

  • Conducting TIPA related interviews and rating processes according to the TIPA rating scheme.
  • Analyzing the process assessment results, suggesting improvements and drawing conclusions about the process maturity using the TIPA toolbox.

During the three days, the participants cover the theoretical concepts of TIPA by attending interactive lectures on the roles in a TIPA Assessment project and each of the six phases of the assessment project. The participants learn to “apply” their knowledge through a combination of assignments and a simulation exercise in which they role-play through an assessment project by conducting interviews, rating the processes, performing SWOT analysis, recommending improvements, and presenting the results.

Course Syllabus


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3 days



Group discounts available



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IT Chapter Training Facility is located at

204 rue Saint Sacrement, Suite 300 Montreal, QC H2Y 1W8

Tel: 514.868.2116 / 514.431.0542
E-mail: contact@itchapter.com